All Moore & Giles items are guaranteed free from manufacturing defects.
If you receive an item with a manufacturing defect, we are happy to exchange the item at no cost. Please contact us to initiate an exchange.
Please note: Leather is a natural material. Patina, color variation, markings, and wrinkles are characteristics that should be expected in Moore & Giles Leather items and are not considered a defect.
We take pride in designing products that can withstand all aspects of life. In the event that damage occurs from regular wear and tear, we are happy to repair your piece through our Refurbishment Program.