In-Stock Furniture
In-stock furniture may be returned within 7 days of receipt. Please contact us to initiate the return process and we will coordinate with our shipper to schedule a retrieval date. A refund or exchange will be issued, less a 20% restocking fee.
Made to Order Furniture
All custom and made-to-order pieces are final sale and cannot be returned. Once production of these pieces has started, we are unable to cancel the order.
All furniture is carefully inspected prior to shipment and we ask that you inspect your pieces upon delivery. Should you notice any damage upon receipt, please refuse the shipment and contact us immediately.
Storage fees may be charged if you are unable to accept your shipment within 30 days of your furniture shipping.
Our handcrafted furniture is built to last a lifetime and comes with a 5 year warranty. The frame, suspension, and leather will be free from manufacturer’s defects for up to 5 years.
Our furniture pieces are not indestructible. Our warranty does not cover misuse or abuse. Please do not hesitate to contact us with any questions.